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Home Assist Essential – AS4607 Compliant

Affordable and easy to use monitored personal alarm. Home Assist Essential includes a base alarm and the choice of an emergency waterproof button with fall detection worn as a pendant or wristband.

The package includes 24/7 emergency monitoring and response, 40 Hour battery back up and a 4G SIM and DATA packing providing connectivity, even if there is no landline or NBN.

Home Assist Essential provides complete peace of mind every day.

Residents can declare an emergency by pressing the emergency button on the Control Panel or the Pendant/Wristband.

Our Pendants and Wristband feature a fall detection system that will automatically raise an alert with our monitoring team, who will assess the situation, liaise with emergency contacts, and, where necessary, call an ambulance.

The Home Assist control panel is the central communication hub for managing and communicating between the system peripherals, the Home Assist cloud, our monitoring partners, and the end-user applications.

Home Assist Key Features.

  • Fall Detection and Duress Wearable – up to 400 Meters
  • Spare Standard Emergency Pendant
  • Duress Button on Control Panel With Two-way Voice
  • 24 Hour Medical Emergency Monitoring With Emergency Services Response
  • 4G Connectivity Included
  • 40 Hour Battery-Backup
  • Multi-language vocal reminders
  • LED indications for system status
  • Pairing button to easily add system peripherals
  • Expandable
  • Easy to Deploy
Fall Detection
Home Assist Control Panel

Central Communications System

The Home Asset control panel is the central communication gateway for managing and communicating between the system peripherals, the Home Assist cloud, the monitoring station, and the end-user applications. The main capability of the Home Assist control panel is the onboard EMERGENCY CALL button.


Communication channel options:

  • Ethernet
  • Cellular

Two-way audio capability for communications with the monitoring station:

  • High quality, long-range voice verification
  • Ultra-sensitive microphone

Remote management and support capabilities:

  • Automatic software upgrade
  • Programming and configuration
  • Troubleshooting

Safety functionality:

  • Onboard emergency SOS functionality

General features:

  • Multi-language vocal reminders
  • LED indications for system status
  • Pairing button to easily add system peripherals

• Maximum RF range: 1,000 m (3,280 ft.) – open air
• Protocols: proprietary bi-directional radio protocol
• Frequency and Modulation: FSK modulation
• 916.5 MHz (North America and Australia)
• Available communication channels:
• Ethernet
• Cellular model:
4G (HSPA+) wireless module options with
quad-band (850/900/1800/ 1700/1900/2100 MHz)
• Data security: 32-bit ID, over 4 billion combinations
• Input: 90-240 VAC, 50/60 HZ external AC adapter
• Backup double battery up to 40 hours of continuous operation:
3.7 V, 1.4 Ah, li-polymer rechargeable battery
• Size: (H x W x D): 153 x 153 x 72 mm – 6 x 6 x 2.9 in.
• Weight (including battery): 560 g (1.23 lbs.)
• Mounting: desktop
• Storage ambient temperature range: -20ºC – 70ºC (-4ºF – 158ºF)
• Operating ambient temperature range: 0ºC – 49ºC (32ºF – 120ºF)
• Operating humidity: Up to 93%non-condensing
• CE, FCC, IC, UL, cUL
• EN 50134-2, EN 50134-3, and 50134-5
• EN50136-2:2014 Category C
• AS4607

• ANSI/TIA-968-B – Terminal equipment standard
• Cellular model:
• AT&T and PTCRB
• EN910-EUR – Global connection (GCF) requirements, as well as the
global system for mobile communications standard EN 301 511

Pendant Small

Portable Emergency Button With Fall Detection

Compact, user-friendly, wireless emergency button, providing emergency-situation signalling, is fully integrated with the Home Assist platform.

Its features include:

  • Portable, lightweight, modern design, and attachable to various accessories such as a breakaway lanyard or wristband
  • Useable both indoors and outdoors (within reception range)
  • With optional Active service, extends coverage away from home premises
  • Multi-function device (indoors/outdoors) providing panic button alerts
  • LED indication of alarm-in-progress and reception status
  • Alert notification sent to the HSP monitoring station via the Care@Home™ control panel for emergency situations
  • Ultra-high RF range
  • Sealed for water and dust resistance
  • Replaceable battery
  • Configurable press duration
  • Supports automatic over-the-air software (RSU) programming and configuration upgrade

• Maximum RF range: 400 m (1,312 ft.) open air
• Protocols: Proprietary bi-directional radio protocol
• Modulation and frequency: FSK modulation
• 869.225 MHz (Europe)
• 868.3 MHz (China)
• 916.5 MHz (North America and Australia)
• 916.3 MHz (Israel)
• Data security: 32-bit ID, over four billion combinations
• Battery: Lithium 3 V CR2450
• Approved manufacturers: Panasonic and Energizer
• Battery life: Up to five years
• Size (Diameter x H): 40 x 12 mm – 1.58 x 0.47 in.
• Weight: 15 g (0.53 oz.) including battery and excluding lanyard
• Operating ambient temperature range: -10o
C – 55o
C (14oF – 131oF)
• Storage ambient temperature range: -20o
C – 70o
C (-4ºF – 158ºF)
• Operating humidity: Up to 93% non-condensing
• Water and dust resistant: IP67 certified
US8206325 and US9005141 (under license). Other patents pending.
• CE
• UL1637
• EN 50134-2

Easy to set up  – Plugin and Turn on!

We’ve done all the work for you. Home Assist Essential comes ready to go out of the box, plug it in and turn it. All you need is a single power outlet – That’s it!

4G SIM Card and data package is included with you 24 monitoring service fee. Home Assist is supported remotely by our trained team.

Future Proof

Home Assist is fully upgradable, over the air with the ability to add up to 64 separate sensors, like fire and flood,  a range of motion sensors and door contacts, all completely wireless.


Pricing includes set up, GST, SIM & Data costs. Home Assist Essential is s Fully Monitored Personal Emergency Responce (PERS) system.

Monthly Service Fee

Order Now – No payment required 

To order, please complete our online order form. No payment is required at this stage. We will contact you to obtain your emergency contacts and provide you with a detailed invoice. Only once you are completely happy will we finalise your order. No stress, no high-pressure sales calls just the way it should.  Relax you’re in safe hands.