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Home Assist Family – AS4607 Compliant

Home Assist Family includes the base unit and emergency button with a fall detection pendant/wristband. Activity sensors are placed in key areas of the home, for example, the kitchen and bathroom, in addition to the activity sensors, a door contact for the entrance door, tracking the loved ones’ daily routines.

The data from the sensors is shared with family members using the Family App

Our Pendants and Wristband feature a fall detection system that will automatically raise an alert with our monitoring team, who will assess the situation, liaise with emergency contacts, and, where necessary, call an ambulance.

The Home Assist control panel is the central communication hub for managing and communicating between the system peripherals, the Home Assist cloud, our monitoring partners,and the end-user applications.

Home Assist Family Key Features.

  • 2 Motion and 1 Door Activity Sensor
  • Family App
  • Fall Detection and Duress Wearable – up to 400 Meters
  • Spare Standard Emergency Pendant
  • Duress Button on Control Panel With Two-way Voice
  • 24 Hour Medical Emergency Monitoring With Emergency Services Response
  • 4G Connectivity Included
  • 40 Hour Battery-Backup
  • Multi-language vocal reminders
  • LED indications for system status
  • Pairing button to easily add system peripherals
  • Expandable
  • Easy to Deploy
Home Assist APP
Home Assist Control Panel

Central Communications System

The Home Asset control panel is the central communication gateway for managing and communicating between the system peripherals, the Home Assist cloud, the monitoring station, and the end-user applications. The main capability of the Home Assist control panel is the onboard EMERGENCY CALL button.

 

Communication channel options:

  • Ethernet
  • Cellular

Two-way audio capability for communications with the monitoring station:

  • High quality, long-range voice verification
  • Ultra-sensitive microphone

Remote management and support capabilities:

  • Automatic software upgrade
  • Programming and configuration
  • Troubleshooting

Safety functionality:

  • Onboard emergency SOS functionality

General features:

  • Multi-language vocal reminders
  • LED indications for system status
  • Pairing button to easily add system peripherals

COMMUNICATIONS
• Maximum RF range: 1,000 m (3,280 ft.) – open air
• Protocols: proprietary bi-directional radio protocol
• Frequency and Modulation: FSK modulation
• 916.5 MHz (North America and Australia)
• Available communication channels:
• Ethernet
• Cellular model:
4G (HSPA+) wireless module options with
quad-band (850/900/1800/ 1700/1900/2100 MHz)
• Data security: 32-bit ID, over 4 billion combinations
POWER SUPPLY
• Input: 90-240 VAC, 50/60 HZ external AC adapter
• Backup double battery up to 40 hours of continuous operation:
3.7 V, 1.4 Ah, li-polymer rechargeable battery
DIMENSIONS
• Size: (H x W x D): 153 x 153 x 72 mm – 6 x 6 x 2.9 in.
• Weight (including battery): 560 g (1.23 lbs.)
• Mounting: desktop
ENVIRONMENT
• Storage ambient temperature range: -20ºC – 70ºC (-4ºF – 158ºF)
• Operating ambient temperature range: 0ºC – 49ºC (32ºF – 120ºF)
• Operating humidity: Up to 93%non-condensing
COMPLIANCE
• CE, FCC, IC, UL, cUL
• EN 50134-2, EN 50134-3, and 50134-5
• EN50136-2:2014 Category C
• AS4607
• Ethernet:
• ANSI/TIA-968-B – Terminal equipment standard
• Cellular model:
• AT&T and PTCRB
• EN910-EUR – Global connection (GCF) requirements, as well as the
global system for mobile communications standard EN 301 511

Pendant Small

Portable Emergency Button With Fall Detection

Compact, user-friendly, wireless emergency button, providing emergency-situation signalling, is fully integrated with the Home Assist platform.

Its features include:

  • Portable, lightweight, modern design, and attachable to various accessories such as a breakaway lanyard or wristband
  • Useable both indoors and outdoors (within reception range)
  • With optional Active service, extends coverage away from home premises
  • Multi-function device (indoors/outdoors) providing panic button alerts
  • LED indication of alarm-in-progress and reception status
  • Alert notification sent to the HSP monitoring station via the Care@Home™ control panel for emergency situations
  • Ultra-high RF range
  • Sealed for water and dust resistance
  • Replaceable battery
  • Configurable press duration
  • Supports automatic over-the-air software (RSU) programming and configuration upgrade

COMMUNICATIONS
• Maximum RF range: 400 m (1,312 ft.) open air
• Protocols: Proprietary bi-directional radio protocol
• Modulation and frequency: FSK modulation
• 869.225 MHz (Europe)
• 868.3 MHz (China)
• 916.5 MHz (North America and Australia)
• 916.3 MHz (Israel)
• Data security: 32-bit ID, over four billion combinations
POWER SUPPLY
• Battery: Lithium 3 V CR2450
• Approved manufacturers: Panasonic and Energizer
• Battery life: Up to five years
DIMENSIONS
• Size (Diameter x H): 40 x 12 mm – 1.58 x 0.47 in.
• Weight: 15 g (0.53 oz.) including battery and excluding lanyard
ENVIRONMENT
• Operating ambient temperature range: -10o
C – 55o
C (14oF – 131oF)
• Storage ambient temperature range: -20o
C – 70o
C (-4ºF – 158ºF)
• Operating humidity: Up to 93% non-condensing
• Water and dust resistant: IP67 certified
PATENTS
US8206325 and US9005141 (under license). Other patents pending.
CERTIFICATIONS and APPROVALS
• FCC, IC
• CE
• UL1637
• EN 50134-2

Home Assist Motion Sensor

Passive Infra-Red (PIR) Motion Detector

With  advanced technology and ease of installation, this wireless motion detector is the perfect inactivity detection device, in any home, for Home Assist

Features

  • Sealed optics provides immunity to external insects and light, along with an optional pet immune lens to reduce false alarms.
  • Multi-zone spherical lens for exceptional detection coverage (90º horizontal, 50º vertical)
  • Extreme temperature detection.
  • Spot detection option.
  • Installation either by double-sided screws or adhesive tape.

COMMUNICATIONS
• Maximum RF range: Up to 400 m (1,312 ft.) – open air
• Protocols: Proprietary bi-directional radio protocol
• Modulation and frequency: FSK modulation:
• 869.225 MHz (Europe)
• 868.3 MHz (China)
• 916.5 MHz (North America and Australia)
• Data security: 32-bit ID, over 4 billion combinations
SECURITY
• Tamper mechanism
• Detection range: Up to 12 m (39.4 ft.)
POWER CONSUMPTION
• Batteries: 3V CR123A lithium battery
• Batteries nominal voltage: 3V
• Battery life: Up to 3 years
DIMENSIONS
• Size (H x W x D): 106 x 60 x 51 mm – 4.17 x 2.36 x 2.01 in.
• Weight: (including batteries): 84 g (0.165 lbs.)
ENVIRONMENT
• Storage ambient temperature range: -20ºC – 70ºC (-4ºF – 158ºF)
• Operating ambient temperature range: -10ºC – 55ºC (14ºF – 131ºF)
• Operating humidity: Up to 93% non-condensing
SPECIAL FEATURES
• 4G DragonFlyEye™ technology
• Temperature compensation for the PIR element
• Optional: Pet immune lens
• Sensor: Sealed optics for insect immunity
• Optical limiter for spot detection option
COMPLIANCE
• CE, FCC, IC, UL

Home Assist Door/Window Sensor

Passive Infra-Red (PIR) Motion Detector

With  advanced technology and ease of installation, this wireless motion detector is the perfect inactivity detection device, in any home, for Home Assist

Features

  • Sealed optics provides immunity to external insects and light, along with an optional pet immune lens to reduce false alarms.
  • Multi-zone spherical lens for exceptional detection coverage (90º horizontal, 50º vertical)
  • Extreme temperature detection.
  • Spot detection option.
  • Installation either by double-sided screws or adhesive tape.

COMMUNICATIONS
• Maximum RF range: Up to 400 m (1,312 ft.) – open air
• Protocols: Proprietary bi-directional radio protocol
• Modulation and frequency: FSK modulation:
• 869.225 MHz (Europe)
• 868.3 MHz (China)
• 916.5 MHz (North America and Australia)
• Data security: 32-bit ID, over 4 billion combinations
SECURITY
• Tamper mechanism
• Detection range: Up to 12 m (39.4 ft.)
POWER CONSUMPTION
• Batteries: 3V CR123A lithium battery
• Batteries nominal voltage: 3V
• Battery life: Up to 3 years
DIMENSIONS
• Size (H x W x D): 106 x 60 x 51 mm – 4.17 x 2.36 x 2.01 in.
• Weight: (including batteries): 84 g (0.165 lbs.)
ENVIRONMENT
• Storage ambient temperature range: -20ºC – 70ºC (-4ºF – 158ºF)
• Operating ambient temperature range: -10ºC – 55ºC (14ºF – 131ºF)
• Operating humidity: Up to 93% non-condensing
SPECIAL FEATURES
• 4G DragonFlyEye™ technology
• Temperature compensation for the PIR element
• Optional: Pet immune lens
• Sensor: Sealed optics for insect immunity
• Optical limiter for spot detection option
COMPLIANCE
• CE, FCC, IC, UL

Home Assist Family App - How it works

Home Assist Family brings customized care for your loved ones with an advanced interface that allows family members to keep abreast of elderly relatives who require partial or full daily monitoring. This flexible solution enables family members to adapt monitoring parameters to the needs of the resident and can be used as a self-monitored or professionally monitored service

● Easily installed customized family care –decide what is important for you to monitor
● Flexible rules engine – set alerts according to your parents’ habits
● Family and caregivers monitoring app – get a clear picture of resident’s daily activities
● Professional monitoring – highly scalable solution for home-care providers

Easy to set up  – Plugin and Turn on!

We’ve done all the work for you. Home Assist Family comes ready to go out of the box, plug it in and turn it. All you need is a single power outlet – That’s it!

4G SIM Card and data package is included with you 24 monitoring service fee. Home Assist is supported remotely by our trained team.

Future Proof

Home Assist is fully upgradable, over the air with the ability to add up to 64 separate sensors, like fire and flood,  a range of motion sensors and door contacts, all completely wireless.

Pricing

Pricing includes set up, GST, SIM & Data costs. Home Assist Voice is s Fully Monitored Personal Emergency Responce (PERS) system.

Equiptment
$999
Monthly Service Fee
$45

Order Now – No payment required 

To order, please complete our online order form. No payment is required at this stage. We will contact you to obtain your emergency contacts and provide you with a detailed invoice. Only once you are completely happy will we finalise your order. No stress, no high-pressure sales calls just the way it should.  Relax you’re in safe hands.