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Home Assist Voice – AS4607 Compliant

Home Assist Voice includes the base unit, emergency button with fall detection pendant/wristband with the added advantage of voice activation™ emergency. With voice activation™, an emergency can be raised with voice commands. Our monitoring team will also be able to talk to the user and agree on an action plan, where mutually agreed, dispatch the emergency services.

The package includes 24/7 emergency monitoring and response.

Fully expandable and upgradable.

The package includes 24/7 emergency monitoring and response, 40 Hour battery back up and a 4G SIM and DATA packing providing connectivity, even if there is no landline or NBN.

Home Assist Essential provides complete peace of mind every day.

Residents can declare an emergency by pressing the emergency button on the Control Panel or the Pendant/Wristband.

Our Pendants and Wristband feature a fall detection system that will automatically raise an alert with our monitoring team, who will assess the situation, liaise with emergency contacts, and, where necessary, call an ambulance.

The Home Assist control panel is the central communication hub for managing and communicating between the system peripherals, the Home Assist cloud, our monitoring partners,
and the end-user applications.

Home Assist Voice Key Features.

  • Voice Panic Detector voice activation™, an emergency can be raised with voice commands.
  • Fall Detection and Duress Wearable – up to 400 Meters
  • Spare Standard Emergency Pendant
  • Duress Button on Control Panel With Two-way Voice
  • 24 Hour Medical Emergency Monitoring With Emergency Services Response
  • 4G Connectivity Included
  • 40 Hour Battery-Backup
  • Multi-language vocal reminders
  • LED indications for system status
  • Pairing button to easily add system peripherals
  • Expandable
  • Easy to Deploy
Voice Activated Panic Button
Home Assist Control Panel

Central Communications System

The Home Asset control panel is the central communication gateway for managing and communicating between the system peripherals, the Home Assist cloud, the monitoring station, and the end-user applications. The main capability of the Home Assist control panel is the onboard EMERGENCY CALL button.

 

Communication channel options:

  • Ethernet
  • Cellular

Two-way audio capability for communications with the monitoring station:

  • High quality, long-range voice verification
  • Ultra-sensitive microphone

Remote management and support capabilities:

  • Automatic software upgrade
  • Programming and configuration
  • Troubleshooting

Safety functionality:

  • Onboard emergency SOS functionality

General features:

  • Multi-language vocal reminders
  • LED indications for system status
  • Pairing button to easily add system peripherals

COMMUNICATIONS
• Maximum RF range: 1,000 m (3,280 ft.) – open air
• Protocols: proprietary bi-directional radio protocol
• Frequency and Modulation: FSK modulation
• 916.5 MHz (North America and Australia)
• Available communication channels:
• Ethernet model:
• Cellular model:
4G (HSPA+) wireless module options with
quad-band (850/900/1800/ 1700/1900/2100 MHz)
• Data security: 32-bit ID, over 4 billion combinations
POWER SUPPLY
• Input: 90-240 VAC, 50/60 HZ external AC adapter
• Backup double battery up to 40 hours of continuous operation:
3.7 V, 1.4 Ah, li-polymer rechargeable battery
DIMENSIONS
• Size: (H x W x D): 153 x 153 x 72 mm – 6 x 6 x 2.9 in.
• Weight (including battery): 560 g (1.23 lbs.)
• Mounting: desktop
ENVIRONMENT
• Storage ambient temperature range: -20ºC – 70ºC (-4ºF – 158ºF)
• Operating ambient temperature range: 0ºC – 49ºC (32ºF – 120ºF)
• Operating humidity: Up to 93%non-condensing
COMPLIANCE
• CE, FCC, IC, UL, cUL
• EN 50134-2, EN 50134-3, and 50134-5
• EN50136-2:2014 Category C
• AS4607
• Ethernet:
• ANSI/TIA-968-B – Terminal equipment standard
• Cellular model:
• AT&T and PTCRB
• EN910-EUR – Global connection (GCF) requirements, as well as the
global system for mobile communications standard EN 301 511

Pendant Small

Portable Emergency Button With Fall Detection

Compact, user-friendly, wireless emergency button, providing emergency-situation signalling, is fully integrated with the Home Assist platform.

Its features include:

  • Portable, lightweight, modern design, and attachable to various accessories such as a breakaway lanyard or wristband
  • Useable both indoors and outdoors (within reception range)
  • With optional Active service, extends coverage away from home premises
  • Multi-function device (indoors/outdoors) providing panic button alerts
  • LED indication of alarm-in-progress and reception status
  • Alert notification sent to the HSP monitoring station via the Care@Home™ control panel for emergency situations
  • Ultra-high RF range
  • Sealed for water and dust resistance
  • Replaceable battery
  • Configurable press duration
  • Supports automatic over-the-air software (RSU) programming and configuration upgrade

COMMUNICATIONS
• Maximum RF range: 400 m (1,312 ft.) open air
• Protocols: Proprietary bi-directional radio protocol
• Modulation and frequency: FSK modulation
• 869.225 MHz (Europe)
• 868.3 MHz (China)
• 916.5 MHz (North America and Australia)
• 916.3 MHz (Israel)
• Data security: 32-bit ID, over four billion combinations
POWER SUPPLY
• Battery: Lithium 3 V CR2450
• Approved manufacturers: Panasonic and Energizer
• Battery life: Up to five years
DIMENSIONS
• Size (Diameter x H): 40 x 12 mm – 1.58 x 0.47 in.
• Weight: 15 g (0.53 oz.) including battery and excluding lanyard
ENVIRONMENT
• Operating ambient temperature range: -10o
C – 55o
C (14oF – 131oF)
• Storage ambient temperature range: -20o
C – 70o
C (-4ºF – 158ºF)
• Operating humidity: Up to 93% non-condensing
• Water and dust resistant: IP67 certified
PATENTS
US8206325 and US9005141 (under license). Other patents pending.
CERTIFICATIONS and APPROVALS
• FCC, IC
• CE
• UL1637
• EN 50134-2

Home Assist Voice Activated Duress

Smart Emergency Response Device

A wireless, intelligent emergency response device with Intelligent Voice Activation™ technology, integrated into the Home Assist product solution, providing an added layer of care by allowing residents to call for help when unable to press their panic button.

 

The Voice Panic Detector features

  • Intelligent Voice Activation™ (IVA): an always-active technology that recognizes preset vocal commands which trigger specified actions
  • Voice extender feature allows our monitoring team or caregiver to communicate with the resident when a call for help is made
  • Stationary panic button and optional pull cord (detachable or fixed)
  • Extreme temperature detection
  • LED indications for emergency and system status
  • Water resistant for installation in shower or bathing areas
  • Supports automatic over-the-air software (RSU) programming and configuration upgrade
  • Installation using a desktop mount or wall mount using mounting tape or screws
  • Accessories: external pull cord trigger and desktop mount
  • Homer Assist Hub enables voice extension over the whole house, a two-way voice conversation, resident location capabilities, all on battery-operated devices that can be installed in every room of the home, including the shower where most falls occur.

COMMUNICATIONS
• Maximum RF range: Up to 700 m (2,297 ft.) – open air
• Protocols: Proprietary bi-directional radio protocol
• Modulation and frequency: FSK modulation:
• 869.225 MHz (Europe)
• 868.3 MHz (China)
• 916.5 MHz (North America and Australia)
• 916.3 MHz (Israel)
• Data security: 32-bit ID, over 4 billion combinations
POWER
• Battery: Two C 1.5 V alkaline batteries
• Battery life: Up to 2 years
• Approved manufacturers and models:
• GP 14AUP LR14
• Energizer EN93
• Panasonic Powerline LR14AD
DIMENSIONS
• Size (H x W x D): 95 x 95 x 42 mm (3.74 x 3.74 x 1.65 in.)
• Weight: 300 g (0.66 lb.) not including batteries and accessories
• Pull cord length: 63.5 cm including the plastic grip
ENVIRONMENT
• Operating ambient temperature range: -10ºC – 55ºC (14ºF – 131ºF)
• Storage ambient temperature range: -20ºC – 70ºC (-4ºF – 158ºF)
• Operating humidity: up to 93% non-condensing
• Water and dust resistant: IP54 compliant
CERTIFICATIONS and APPROVALS
• FCC, IC
• CE
• SRRC
• AS4607
• EN50134
• EN50130-5 Environmental Class I
• UL1637

Easy to set up  – Plugin and Turn on!

We’ve done all the work for you. Home Assist Voice comes ready to go out of the box, plug it in and turn it. All you need is a single power outlet – That’s it!

4G SIM Card and data package is included with you 24 monitoring service fee. Home Assist is supported remotely by our trained team.

Future Proof

Home Assist is fully upgradable, over the air with the ability to add up to 64 separate sensors, like fire and flood,  a range of motion sensors and door contacts, all completely wireless.

Pricing

Pricing includes set up, GST, SIM & Data costs. Home Assist Voice is s Fully Monitored Personal Emergency Responce (PERS) system.

Equiptment
$799
Monthly Service Fee
$29

Order Now – No payment required 

To order, please complete our online order form. No payment is required at this stage. We will contact you to obtain your emergency contacts and provide you with a detailed invoice. Only once you are completely happy will we finalise your order. No stress, no high-pressure sales calls just the way it should.  Relax you’re in safe hands.